01Overview
About the roleThe Process Associate will support customers in the OrdertoCash domain, handling queries primarily through email and chat. This entrylevel position is ideal for fresh graduates from Arts & Science streams who are eager to start a career in customer service.Key responsibilitiesRespond promptly to customer inquiries via email and chat, ensuring high satisfaction.Enter, update, and maintain accurate data across multiple systems.Troubleshoot issues, provide actionable solutions, and escalate complex cases to senior teams.Required profileFresh graduate (2024 or 2025) from Arts & Science background.Strong written communication skills for email and chat support.Ability to handle data accurately and work in a fastpaced environment.Required skillsProficient written communication in English.What we offerWalkin interview on 27 July 2026 at our Sholinganallur campus.Opportunity to join a leading global technology services firm. .
