01Overview
We are hiring a confident Process Associate- Customer Service to join our stellar team at Genpact in Hyderabad.
Growing your career as a Full Time Process Associate- Customer Service is a terrific prospect to develop exceptional skills.
If you are strong in problem-solving, critical thinking and have the right mindset for the job, then apply for the position of Process Associate- Customer Service at Genpact today!
Process Associate- Customer Service - HIG012094
With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the worlds biggest brandsand we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. Were harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people. Now, were calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing., People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower. Come, transform with us.
Inviting applications for the role of Process Associate, Customer Service- Content Curation
Operations evaluation will be on comprehension, clarity, confidence, objection handling and stability
Responsibilities
Strong attention to detail to identify and fix errors and share feedback/insights
Focus on accuracy/eye for details
Ensure logical and meaningful review of url content curation
High quality of extraction of content delivered consistently
Domain expertise to work like a subject matter expert and challenge what seems incorrect
Adapt and deliver high quality extraction with accuracy, commitment, and consistency
Excellent time management skills to help increase the number of extractions
Decision making skills to understand the concepts of identifying if a website is/is not extractable
Extremely proactive and organized with a track record of success in a team environment
Qualifications
Preferred qualifications
Good understanding on Digital Marketing and Ads ecosystem
Fair knowledge of websites, understanding the business objective and how to navigate to obtain desired information
Customer Service background and Digital Marketing experience will be an added value
Strong Logical/ Analytical skills
Minimum qualifications
Any Graduate
Strong Communication Skills (verbal and written)
Benefits of working as a Process Associate- Customer Service in Hyderabad:
Excellent benefits
Opportunities to grow
Advantageous package .
