01Key Responsibilities
Call US insurance companies to follow up on outstanding AR claims.
Analyze claim status and document denial reasons accurately.
Update claim status, notes, and actions in internal systems.
Coordinate with internal teams to resolve claim-related issues.
Meet productivity, quality, and compliance targets.
Maintain confidentiality and adhere to client and organizational policies.
Desired Candidate Profile:
Experience in US Healthcare AR, insurance follow-up, or medical billing.
Strong experience in customer issue handling, escalations, and case management.
Excellent verbal and written communication skills in English.
Good knowledge of MS Office, email systems, web-based tools, and data entry.
Strong analytical skills with attention to detail.
Willing to work in a 24x7 rotational/night shift.
Comfortable working from the office.
Note:
Night Shift
Cab Facility Available
Work from Office .
