01Overview
Job Role: Process Excellence and Transformation- Associate
Location: Bengaluru
Job Responsibilities
Build and maintain a living golden resource linking Team Technology Change Journey across subLOBs.
Design and operationalize a centralized, persona-driven engagement model, mapping job families to impacted users, themes, and adoption requirements.
Source, intake, and prioritize thematic efficiency and AI transformation use cases across subLOBs using standardized forms and processes.
Document team/tool ownership, impacted processes, current status, and a 1224 month roadmap to create a single source of truth.
Scale proof-of-concept work into production-ready artifacts that can be used in strategy discussions and before launching new use cases.
Align priorities and outcomes with subLOB leadership (N1), clarifying ownership, decisions, and success measures.
Standardize execution through Agile discipline and governance routines, including JIRA hygiene, review checkpoints, and timely sign-offs.
Partner with Controls stakeholders to align initiatives to Controls OKRs, streamline SOPs, and identify control-aligned efficiency opportunities.
Coordinate delivery with STO/execution partners by managing dependencies, tracking progress, and escalating risks and delays.
Maintain a single authoritative repository for historical, current, and pipeline transformation work and enable leadership visibility via JIRA dashboards.
Lead Lean (DMAIC) deep-dives to deliver measurable, systemic improvements with subLOB sign-off and adoption.
Required Qualifications, Capabilities, and Skills
Demonstrate 6+ years of experience in process excellence, transformation, program/project management, or operational strategy (financial services beneficial).
Lead cross-functional workstreams with senior stakeholder alignment, including N1 engagement and decision-making.
Active development experience to build solutions using IS solutions- Python, Pyspark, Alteryx
Execute disciplined intake-to-delivery lifecycle management, including governance cadence, dependency/risk management, and closure.
Apply hands-on Agile delivery practices and use JIRA for tracking, reporting, and dashboarding.
Communicate clearly in writing and verbally, including executive-ready updates and crisp decision asks.
Build and sustain an adopted golden resource mapping TeamToolProcessChange Journey with a 1224 month outlook.
Deliver measurable outcomes through standardized operating models, reusable repositories, and end-to-end workstreams with documented stakeholder buy-in.
Preferred Qualifications, Capabilities, and Skills
Active development experience to build solutions using IS solutions- Databricks, Snowflake, Atoti, Sigma, Tableau
-Apply exposure to intelligent automation and analytics enablement and adoption in enterprise environments.
Hold Lean Six Sigma certification (Green Belt/Black Belt) or demonstrate successful DMAIC delivery experience. .
