Process Executive and Senior Process Executive

Job Title :Process Executive and Senior Process Executive Job Location :Coimbatore No of Openings : 15 Qualification ;BE-CS,IT,MCA,BSC Experience :1 to 2 yrs of Experience Salary ;10K TO 15K (Negotiable for the right candidate) Job Description: Manage many inbound and few outbound calls in a day Provide accurate, valid and complete information by using the correct tools Analyse and understand customer needs and recommend products based on their requirements Meet customer service team targets and call handling quotas Follow procedures, guidelines and policies Required Skills: (Candidates with proficiency in Hindi, English & Tamil shall require) Minimum 1 year experience in customer service, tele-calling, call centre, cold calling and customer retention process Prior experience with CRM practices Must have prior experience in handling customers Should have knowledge on customer service operations Multi-tasking, time management and target achieving skills Must possess customer oriented attitude Excellent communication skills (Hindi, English & Tamil) Discipline, positive attitude and punctuality Interested Candidates Send Your Profiles To murugesh@vsupportsolutions.in Reach Us At : 8220014457 Job Category: Business Development Job Type: Full Time Job Location: coimbatore Industry: BPO .