01Responsibilities
Accurately post insurance payments (ERAs Electronic Remittance Advice) and patient payments into the billing system.Perform manual payment posting using EOBs (Explanation of Benefits) under the guidance of senior team members.Ensure payments are correctly applied to the appropriate patient accounts and claims.Post basic contractual adjustments, write-offs, and denials as per standard operating procedures.Identify payment discrepancies or missing information and elevate to the Team Lead or Quality Analyst.Maintain high levels of accuracy while processing payment transactions.Perform basic quality checks to ensure data accuracy before completing payment batches.Meet daily productivity and accuracy targets as defined by the organization.Maintain turnaround time (TAT) in accordance with client service level agreements (SLAs).Collaborate with senior Payment Posting, Billing, and Accounts Receivable teams to resolve routine issues.Follow HIPAA guidelines and maintain the confidentiality of patient information.Adhere to company policies, client-specific workflows, and standard operating procedures (SOPs).Participate in onboarding, classroom training, process updates, and continuous learning programs.Prepare and submit daily productivity reports as required by the Team Lead.Demonstrate a positive attitude, attention to detail, and a willingness to learn new payer rules and client processes.Candidate Profile:Basic understanding of medical billing concepts is an added advantage.Good computer proficiency with knowledge of MS Office, especially MS Excel. Good typing speed with high attention to detail.Strong analytical and problem-solving skills. Good verbal and written communication skills.Ability to work accurately with numerical and financial data. Ability to learn new processes, payer guidelines, and clientspecific workflows quickly.Team player with a positive attitude and willingness to accept feedback. Ability to work under deadlines while maintaining quality and productivity.Willingness to work in rotational or night shifts based on business requirements.Strong learning aptitude and adaptability.High level of integrity and commitment to maintaining data confidentiality.Selfmotivated with a proactive approach to work.Ability to follow SOPs and HIPAA guidelines.Good organizational and timemanagement skills. .
