01Key Responsibilities
Review requests of FNOL thoroughly of different LOBs receives from clientLiaise with brokers, coverholders, TPAs, and syndicates for information gathering and follow-upsWork closely with XIS/XCS processes for claims agreement and settlement supportAssist in processing and reconciliation of bordereaux and claim movementsVerify coverage and other details from policy document if the received claims is a legitimate oneHighlighting data concerns like missing/incomplete data to the claim examinersRecord claim information in system and generate unique claim no. for future related communicationProcess the claim paymentsKnowledge of detailed end to end claim lifecycleCreate loss run report as requested by UW, insured & brokers etc.Closing claims as requested by claim examinersWork on client ad-hoc requestSupport on MIS/data reporting activities
Qualifications:
Graduates/Postgraduates2-3 years in UK/Lloyds Insurance/ Claims function end to endAny P&C Insurance certificate from reputed institute is an added advantageExposure to P&C lines of business (Property, Liability, Marine, etc.)Experience in MGAs / Delegated Authority businessProficiency in Microsoft Office (Word, Excel, and Outlook)Key Competencies:
Process orientation and adherence to SLAsStakeholder management (brokers, underwriters, TPAs)Problem-solving and critical thinkingAbility to work in high-volume, deadline-driven environments .