Process Specialist - US Insurance Ops

Verify, create, modify, servicing, update the information and the client records for Distribution Partner within defined SLA.Review, analyze and process transactions in accordance with business process documentsEnsuring customer satisfaction and strive to meet service standards by demonstrating accuracy with attention to detail, timely and methodical transaction processingDemonstrates ability to work on routine matters with minimum supervisionDemonstrates continuous learning by updating job knowledge with available resources resulting in positive impact at workAbility to be flexible and multitasking by accepting ownership for accomplishing new and different requests assigned by supervisorAbility to use own initiative in team environmentProvide timely response to queries from internal and external stakeholdersCompliance to PGS policies and Flexibility as per business needsDevelop strong partnership with peers, mentors, support functions and leaders Qualifications Education: GraduateBachelors degree (any stream) Skill Set Working knowlege on MS Office tools specifically MS Excel .Minimum of 1-2 years experience in back office. Insurance and Financial Institution experience preferredExcellent written and verbal communication skills , Analytical skills, Willingness to work in shiftsMultitasking and effective decision making . Strong Customer service skills Other: Good knowledge of Finance Domain and Industry .