01Overview
Process Trainer:
Conducting New Hire Trainin
Responsible for managing Training batches - usually 1:20 ratio
Feedback & Coaching agents on Process, Quality & Best Practices & OJT Support.
- Audits cases for agents on the floor on a prescribed sheet defined by the client or TT
Skills required:
Excellent Communication Skills (Verbal & Written), as this is a client facing role
- Minimum of 3+ years experience in UK Mortgages KYC
:
Good to have:
- Advanced Research Skills
- Content Design & Development Skills
- Experience in handling LMS activities
:
Experience:
Must Have
1. A Deep Knowledge of the Business
2. The Ability to Measure and Assess Staff Training Needs
3. Strong Communication and Interpersonal skills
4. A Passion for Continuous Learning
5. Innovative Thinking
6. Embrace Efficiency
Mandatory Skills: Investment Banking(Back Office).
Experience: 3-5 Years.
Reinvent your world. We are building a contemporary Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. .
