01Overview
Opening
for Process Trainer/Voice & Accent Trainer (Retail Banking) - BPO
in Chennai<\/span><\/b><\/span><\/span><\/span>
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Location<\/b><\/span><\/span><\/span><\/span>: <\/span><\/span><\/span><\/span><\/span>Chennai<\/span><\/span><\/span><\/span><\/span><\/span><\/span>
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Job
Role<\/b><\/span><\/span><\/span><\/span>: <\/span><\/span><\/span><\/span><\/span>Process
Trainer /Voice & Accent Trainer (Must have experience in Retail
Banking)<\/span><\/span><\/span><\/span><\/span><\/span><\/span>
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Experience<\/b><\/span><\/span><\/span><\/span> -<\/span><\/span><\/span><\/span><\/span>5+<\/span><\/span><\/span><\/span><\/span> years<\/span><\/span><\/span><\/span><\/span><\/span><\/span>
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CTC<\/b><\/span><\/span><\/span><\/span><\/span><\/span> -<\/span><\/span><\/span><\/span><\/span> <\/span><\/span><\/span><\/span><\/span> <\/span><\/span><\/span><\/span><\/span>8<\/span><\/span><\/span><\/span><\/span> L -<\/span><\/span><\/span><\/span><\/span>9
L<\/span><\/span><\/span><\/span><\/span><\/span><\/span>
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Educational
Qualification<\/span><\/b><\/span><\/span><\/span> <\/span><\/span><\/span><\/span>Graduate<\/span><\/span><\/span><\/span><\/span><\/span><\/span>
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Shift<\/span><\/b><\/span> - <\/span><\/span><\/span>Versatile<\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span>
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Notice
period<\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/b> -<\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span>30<\/span><\/span><\/span><\/span><\/span><\/span><\/span> Days<\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span>
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Job
Description<\/b><\/span><\/span><\/span><\/span><\/u><\/span><\/span>
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Track
record in designing and executing successful training programs.<\/span><\/span>
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Familiarity
with traditional and modern training methodologies<\/span><\/span>
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(mentoring,
coaching, on job or in classroom training, e -learning,<\/span><\/span>
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workshops,
simulations, gamifications, etc.)<\/span><\/span>
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Excellent
communication & leadership skills.<\/span><\/span>
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Ability
to plan, multi -task and manage time effectively.<\/span><\/span>
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Experience
in Project Management would be an added advantage.<\/span><\/span>
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Proven
track in providing structure and ensuring knowledge retention<\/span><\/span>
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through
various means.<\/span><\/span>
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Prior
experience of transitioning new accounts and managing the<\/span><\/span>
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Knowledge
Acquisition and Knowledge Transfer from clients/ incumbent<\/span><\/span>
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vendors.<\/span><\/span>
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Excellent
written and oral communication capabilities in English.<\/span><\/span>
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Confident
and mature to handle client and stakeholder interactions.<\/span><\/span>
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Good
rapport building skills, extremely methodical and organized.<\/span><\/span>
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Feedback
and Coaching skills.<\/span><\/span>
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Good
analytical ability.<\/span><\/span>
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Good
skills of reading / learning, researching.<\/span><\/span>
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Demonstrated
Customer Service Skills.<\/span><\/span>
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Applicant
should be proficient with MS -Office (Word, Excel, power<\/span><\/span>
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Interested
candidates can reach me on 8981456678 or mail the updated CV on <\/b><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/a><\/u><\/span><\/span>
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