01Overview
At NationsBenefits, we are leading the transformation of the insurance industry by developing innovative benefits management solutions. We focus on modernizing complex back-office systems to create scalable, secure, and high-performing platforms that streamline operations for our clients. As part of our strategic growth, we are focused on platform modernization transitioning legacy systems to modern, cloud-native architectures that support the scalability, reliability, and high performance of core backoffice functions in the Healthcare/Fintech/Insurance domain.
About the Role
NationsBenefits India is seeking a detail-oriented and proactive Procurement Analyst to join our Hyderabad team. This role is ideal for professionals with 24 years of procurement or order management experience who thrive in a fast-paced environment and are comfortable working US shifts. We are looking for immediate joiners who can effectively support our retail project.
Shift: US EST/ET Shift
Key Responsibilities
Manage order-level issues related to our retail project.Create and process Purchase Orders (POs) accurately and in a timely manner.Monitor order status and provide shipment tracking updates to providers.Respond to provider inquiries regarding order status, delivery, and procurement-related requests.Coordinate with internal teams and external vendors to resolve order discrepancies.Ensure timely follow-up and closure of procurement and order-related issues.Maintain accurate procurement records and documentation.Deliver high-quality customer service while meeting established service level agreements (SLAs).
Required Qualifications
Bachelor's degree in business administration, Supply Chain, Commerce, or a related field.24 years of experience in Procurement, Purchase Order Management, Order Fulfillment, Supply Chain, or a related function.Experience in handling Purchase Orders (POs), order tracking, and vendor/provider communication.Strong verbal and written communication skills.Excellent analytical, organizational, and problem-solving abilities.Proficiency in Microsoft Excel and other Microsoft Office applications.Ability to multitask and work efficiently in a fast-paced environment.Willingness to work in the US EST/ET shift.
Preferred Qualifications
Experience supporting retail or e-commerce operations is an advantage.Familiarity with ERP or procurement systems such as SAP, Oracle, or similar platforms is preferred.
Why Join Us
Opportunity to work with a growing global organization.Exposure to international procurement and retail operations.Company-provided transportation for US shift employees.Collaborative and employee-focused work environment.Career growth and learning opportunities. .
