01Key Responsibilities
- Develop and execute global procurement strategies aligned with business and financial o0bjectives.
- Manage sourcing, vendor evaluation, and contract negotiation for SaaS, IT, and operational service providers.
- Partner with Legal, Finance, Security, and Compliance teams to ensure contract adherence and risk mitigation.
- Maintain vendor performance scorecards and help head of procurement for leading quarterly business reviews with key suppliers.
- Implement procurement best practices and cost optimization strategies across regions.
- Oversee the procurement of software licenses, renewals, and enterprise subscription management.
- Support global teams in identifying approved vendors, negotiating pricing, and ensuring policy compliance.
- Assist head of procurement to drive procurement automation and implement scalable tools.
- Monitor and ensure compliance with data privacy, export control, and regional procurement regulations.
- Collaborate with cross-functional stakeholders to forecast procurement needs and budget impacts.
- Maintain list of vendors with renewal timelines along with adoption related details.
Requirements Education
- Bachelors degree in Business Administration, Supply Chain Management, Finance, or a related field.
- Masters degree or MBA preferred.
Certifications (preferred but not required)
- CPSM (Certified Professional in Supply Management) Institute for Supply Management (ISM)
- CIPS (Chartered Institute of Procurement & Supply) certification
- CSCP (Certified Supply Chain Professional) APICS
- IT Procurement or Contract Management certification a plus
Experience
- Minimum 57 years of progressive experience in procurement, supply chain, or vendor management.
- At least 3 years in a SaaS, cloud, or technology-based environment.
- Demonstrated success managing procurement activities across multiple global regions.
- Proven track record in software and IT contract negotiation, including enterprise agreements and SaaS renewals.
- Experience with procurement automation tools.
Skills and Competencies
- Strong understanding of SaaS licensing models, pricing structures, and vendor landscapes.
- Excellent negotiation, analytical, and financial acumen.
- Proficient in contract drafting, review, and compliance management.
- Strong communication and stakeholder management.
- Ability to work effectively in a global, cross-functional, and remote environment.
- Familiarity with data protection laws (GDPR, CCPA, etc.) and global procurement compliance standards.
- Exceptional organizational and multitasking skills, with attention to detail.
- Proficiency in MS Excel, Power BI, or other data visualization and analytics tools preferred.
Key Performance Indicators (KPIs)
- Cost savings and value creation from negotiated contracts.
- Procurement cycle time and process efficiency.
- Vendor performance and SLA adherence.
- Compliance with procurement policies and audit readiness.
- Stakeholder satisfaction and adoption of procurement best practices.
Why Youll Join Us
At Birdeye, we are relentless innovators driven by a singular goal: to lead our category with unparalleled excellence. We don't just set goals we surpass them. We're a team of doers who roll up our sleeves and get the job done, delivering on our promises with unwavering dedication.
Working here means embracing a culture of action and accountability, where every person is empowered to make an impact. We don't just talk about making a difference we make it .
