01Overview
Fynd is a frontier technology company. We started at the intersection of technology and retail because that is where technology was the least available. Over the years, we became one of Indias largest retail technology platforms. But retail was the entry point, not the boundary.Today, Fynd builds intelligent software that runs business operations. Not tools that help people work faster, but systems that absorb entire functions: manufacturing, marketing, logistics, commerce, quality control. We sit inside our customers businesses, harvest deep domain context, and build AI systems that operate autonomously. We are expanding from retail into manufacturing, generative media, physical AI, and healthcare.The Role In One LineYou own outcomes at the seam between our platform teams and the channel teams that build on top of it turning ambiguous business goals into shipped, adopted capability. This is a product-owner role wearing a growth title: youll spend less time writing status decks and more time making technical calls, unblocking engineering, and deciding what actually gets built.What Youll OwnEnd-to-end program ownership. Define scope, milestones, and success metrics for platform initiatives. Translate business needs into an execution plan engineers can build against not a wishlist.The platformchannel contract. Keep platform capability and channel adoption aligned. When their priorities pull in different directions, you make the trade-off call and defend it with data.Technical dependencies and risk. Read the system well enough to see roadblocks before they land API limits, data gaps, sequencing conflicts and resolve them without waiting for someone to escalate.Adoption, not just delivery. A capability nobody uses didnt ship. Drive change management with internal clients so teams actually get value from what we build.The number. Instrument what you own. Track program performance on real metrics, run the analysis yourself, and iterate on what the data says not on vibes.What AI-native means here (and we mean it)This role assumes you already work differently because AI exists:You operate with AI as a force multiplier. LLM tools, agents, and automation are part of how you draft specs, query data, prototype, and compress the boring parts of the job. You show up faster because of it, and you can point to what youve built or automated.You can hold a technical AI conversation. You reason credibly about APIs, retrieval, evals, tokens, and latency-versus-cost trade-offs. You dont need to train a model, but you wont get bluffed by an ML or engineering team, and you can spec an AI-touching feature without hand-waving.If AI is a thing you occasionally ask a chatbot about, this isnt your role. If its changed how you work, keep reading.Who You AreTechnically fluent, business-first. You read PRs and SQL, follow a system diagram, and challenge engineering on trade-offs but your job is outcomes, and you drive tech through influence and judgment, not by grabbing the keyboard.Full owner. You take an account or a program and run it with minimal oversight. Nobody has to chase you for status; youre already three steps ahead.Fast on new domains. You get to functional understanding of an unfamiliar system quickly, then keep the business need and the platform capability honest with each other.Multi-stakeholder operator. You balance platform and channel priorities, work across engineering, product, and business, and keep everyone moving without turning into a message-relay.Calm in ambiguity. Evolving requirements dont rattle you you bring structure and a clear next step where there wasnt one.What Were Looking For57 years in technical program management, product management, or product ownership at a product-first or platform-driven company. We weight trajectory, AI fluency, and ownership over raw years a sharp AI-native operator with 4 strong years beats a 7-year coordinator.Proven multi-team delivery across internal and external stakeholders.Strong analytical instinct you use data to decide, and you can pull and read it yourselfExperience in SaaS, platform ecosystems, or e-commerce technology.Working command of Agile / Lean / Kanban, and the tools that run them (JIRA, Asana, or equCommunication and leadership that lets you influence across functions without positional authority.Bachelors in Business, Computer Science, or a related field. PMP / CSM a plus, not a gateNice to haveYouve shipped or owned an AI-touching product surface recommendations, search, an agent talk about its failure modes.Youve built your own internal tools or automations to make a team faster.CS background or a past life close to engineering.How Well EvaluateExpect to walk us through a program you owned end-to-end the trade-offs you made, the data tipped versus what you cut plus how AI shows up in how you actually work.What do we offerGrowthAt Fynd, growth is limitless. We nurture a culture that encourages innovation, embraces challenges Fyn
