Key Responsibilities
- **Merchant Dashboard**:
- End-to-end ownership of payments, transactions, settlements, and reporting experiences
- Providing financial visibility, reconciliation journeys, and business insights
- Improving engagement, usability, reliability, and feature adoption
- **App Experience**:
- Offering seamless visibility of payments and payouts within the app
- Continuously improving core merchant workflows
- **Monetization & Revenue Experiences**:
- Designing and scaling subscription tiers and premium feature packaging
- Implementing in-product discovery, upgrade journeys, and value communication
- Conducting experimentation to enhance conversion and revenue outcomes
- **New Merchant Experience Initiatives**:
- Identifying high-impact opportunities across the merchant lifecycle
- Launching 0-1 improvements spanning the app and dashboard
- Driving data-led and insight-driven enhancements to improve trust and engagement
- Ensuring reliability, scalability, and compliance
Required Qualifications:
- 3+ years of product management experience, preferably in high-scale B2C products
- Strong consumer product intuition with a deep understanding of engagement, funnels, and conversion
- Experience in working on payments, fintech, SaaS platforms, or transaction-heavy systems is a plus
- Ability to balance user experience with commercial outcomes effectively
- Structured thinker with strong analytical skills and comfort with data-driven decision-making
- Proven track record of owning complex features end-to-end in cross-functional environments
About Paytm:
Paytm is India's leading mobile payments and financial services distribution company. It has been a pioneer in the mobile QR payments revolution and aims to serve half a billion Indians by bringing them into the mainstream economy through technology.
Why join us:
- Work with a high-performing and passionate product, design, and engineering team
- Shape the future of credit for millions of users
- Build at scale in one of India's most dynamic and regulated spaces
- Enjoy a flexible and inclusive work environment with fast decision-making and ownership
If you are the right fit for this role, Paytm offers you the opportunity to work in a unique position with over 500 mn+ registered users and 25 mn+ merchants. You can contribute to democratizing credit for deserving consumers and merchants, becoming a part of India's largest digital lending story. As a Senior Product Manager at Paytm, your role will involve owning and scaling the Paytm for Business App & Merchant Dashboard. These platforms serve as the control center for merchants, enabling them to track transactions, reconcile settlements, and manage their businesses effectively. Your responsibilities will include strengthening the core merchant experience and driving initiatives to enhance merchant trust, retention, and revenue.
Key Responsibilities
- **Merchant Dashboard**:
- End-to-end ownership of payments, transactions, settlements, and reporting experiences
- Providing financial visibility, reconciliation journeys, and business insights
- Improving engagement, usability, reliability, and feature adoption
- **App Experience**:
- Offering seamless visibility of payments and payouts within the app
- Continuously improving core merchant workflows
- **Monetization & Revenue Experiences**:
- Designing and scaling subscription tiers and premium feature packaging
- Implementing in-product discovery, upgrade journeys, and value communication
- Conducting experimentation to enhance conversion and revenue outcomes
- **New Merchant Experience Initiatives**:
- Identifying high-impact opportunities across the merchant lifecycle
- Launching 0-1 improvements spanning the app and dashboard
- Driving data-led and insight-driven enhancements to improve trust and engagement
- Ensuring reliability, scalability, and compliance
Required Qualifications:
- 3+ years of product management experience, preferably in high-scale B2C products
- Strong consumer product intuition with a deep understanding of engagement, funnels, and conversion
- Experience in working on payments, fintech, SaaS platforms, or transaction-heavy systems is a plus
- Ability to balance user experience with commercial outcomes effectively
- Structured thinker with strong analytical skills and comfort with data-driven decision-making
- Proven track record of owning complex features end-to-end in cross-functional environments
About Paytm:
Paytm is India's l