01Overview
The role is responsible for defining, designing, launching and scaling payment products across card payments, payment networks, issuer/acquirer processing, 3DS ACS, APIs and digital experiences. The role operates across Business, Product, Technology, UI/UX, Operations, Risk, Compliance, Banks, Networks and Partners.
Role & responsibilities
Business Partnership & Product Roadmap
Work closely with Business teams to understand market requirements, customer needs, revenue prospects and competitive positioning.
Translate business objectives into product strategy, product vision and actionable product roadmaps.
Create and maintain quarterly and annual product roadmaps in collaboration with Business and Technology.
Prioritise features based on business value, customer impact, regulatory requirements, network mandates, revenue potential and technical dependencies.
Conduct product workshops with Business, Technology, Operations, Risk and Compliance stakeholders.
Present product strategy and roadmap to senior management.
Product Discovery, BRDs & Requirements
Own the complete requirement-definition lifecycle.
Prepare BRDs, PRDs, functional specifications, user stories and acceptance criteria.
Define process flows, transaction flows, use cases, business rules, exception scenarios, error handling and operational requirements.
Convert ambiguous business requirements into explicit, implementable product specifications.
UI/UX Product Design
Design end-to-end customer and user journeys for payment products.
Create wireframes and low/high-fidelity prototypes and work closely with UI/UX designers.
Define screen-level requirements, interactions, validation, error, timeout, retry and exception experiences.
Design experiences covering card onboarding, authentication, 3DS challenge, OTP/PIN, transaction confirmation, payment failure, refunds, disputes, card controls and support journeys.
Experience with Figma or equivalent design/prototyping tools is pr .
