01Overview
Position Type:
Full time
Type Of Hire:
Experienced (relevant combo of work and education)
Education Desired:
Bachelor of Commerce/Business
Travel Percentage:
0%
As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, wed like to ask you: Are you FIS
About the team:
At FIS we provide service to clients via various channels like Transaction processing, Chat etc. The customer support may include but not limited to Accounts set up, Shareholder data maintenance, overall record keeping.
What you will be doing:
- Asia EMEA coordinating various product events and shareholder communications
- working with various Asia EMEA departments / teams
- Collaborate and participate with customers and vendors meetings
- Enhancing reporting and data management
- Provides in-depth product support to FIS clients by resolving incoming inquiries.
- Documents of customer information and recurring technical issues to support product quality programs and product development.
What you bring:
- Ability to effectively communicate complicated concepts both through written and verbal means.
- Excellent analytical, decision-making, problem-solving, interpersonal, team, customer service, negotiation, conflict management and time management skills
- Ability to work in a Windows-based setting.
- Proficiency in Excel and data analytics.
- Ability to handle short and long-term assignments outside of day-to-day functions.
- Knowledge of the business goals, objectives and business operations for the appropriate FIS organization
- Knowledge of financial services industry
- Knowledge of basic financial analysis principles and ratios
- Proficiency in standard office software, such as MS Office, Visio, MS Access, etc., Excel and Alteryx would an advantage
- Proficiency in industry-s .
