Program Administrator

Support the execution of operational and administrative activities across a technology program, ensuring recurring processes, reporting, documentation, and system administration tasks are completed accurately, consistently, and on time Maintain program trackers, logs, and operational records with high accuracy Process administrative requests related to subscriptions, invoicing, licensing and ticket tracking Support project initiation and closure activities (e.g., project setup, documentation, close-out tracking) Ensure all activities align with defined program processes and standards Maintain and update program trackers (cost trackers, reporting files, activity logs) Compile, clean, and organize data from multiple sources into structured reports Prepare recurring reporting outputs (monthly, quarterly, ad hoc) Execute user access setup, updates, and removals across program applications Perform routine audits on user access, permissions, and account accuracy Maintain credential management and secure access processes Support administration of mailboxes, and collaboration tools (e.g., Teams, SharePoint) Track vendor deliverables, compliance documentation, and reporting submissions Support follow-ups and administrative coordination with vendors Maintain and update knowledgebase content, SOPs, and operational documentation Support translation and formatting of documentation where required Upload and maintain training materials and internal resources Monitor operational automations and scheduled processes Identify and flag issues or inconsistencies for escalation Execute predefined troubleshooting or rerouting steps as required Track automation performance and ensure completion of scheduled tasks Support execution of data migration and system update tasks under direction Prepare and validate data for migration activities Maintain tracking and documentation of migration and transition activities. RequirementsSkills: At least 2 years of experience in administrative, operational, or program support roles Advanced proficiency in Microsoft Excel (data organization, formulas, reporting) Strong attention to detail with ability to manage high volumes of repetitive tasks Proven ability to follow structured processes and maintain consistency Experience working with multiple systems, tools, or SaaS platforms Experience managing Data entry, reporting, and trackers Administrative workflows and operational processes Ticketing systems (e.g., ServiceNow or similar) Strong ability to learn and adapt to new technologies and tools Comfortable working across cloud-based business applications Educational Qualifications : Bachelors Experience : .