01Overview
Job Requirements
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Work Experience
- Bachelors degree
- MBA (General Management, Ops, Finance)
Experience
- 25 years of experience in program management, consulting, operations, or commercial roles
- Prior experience in retail, consumer business, or fintech is a plus
Key Skills
- Robust analytical skills with advanced proficiency in Excel
- Excellent problem-solving and structured thinking abilities
- Strong communication and stakeholder management skills
- Ability to manage multiple projects simultaneously and drive execution
- High ownership and bias for action
What Success Looks Like
- Successful launch and adoption of Digital Gold offering
- Measurable improvement in customer experience metrics like NPS
- Strong regional alignment and execution consistency
- Enhanced franchisee engagement and satisfaction
- Timely delivery of high-impact commercial projects .
