Program Manager

Internal Team & Stakeholder ManagementManage and track key business initiatives, OKRs, and cross-functional projects Coordinate with internal stakeholders across Sales, Marketing, Product, and Leadership teams Create and maintain an inventory of critical projects and high-priority initiatives Act as a project manager for leadership-driven initiatives , ensuring timely execution Manage vendor relationships including project reviews, budget tracking, and negotiations Ensure effective coordination and delivery across external partners Calendar & Time ManagementManage executive calendars including meeting scheduling, prioritization, and coordination Handle inbox triaging and appointment management for leadership Organize and coordinate internal and external meetings, calls, and conferences Travel & Logistics ManagementManage end-to-end travel planning including bookings, itineraries, and expense tracking Coordinate transportation, accommodation, and logistics for leadership Research, Presentations & DocumentationConduct market and business research and prepare executive briefs Create presentations, reports, business plans, and dashboards Ensure high-quality documentation with strong accuracy, clarity, and structure Data Analysis & Business InsightsAnalyze Sales, Marketing, and Revenue data to support decision-making Track budget vs actuals, performance metrics, and projections Build dashboards and reports to provide visibility into business performance Executive SupportHandle confidential and non-routine information with discretion Support leadership with correspondence, documentation, and operational tasks Maintain and update contacts, records, and data repositories Key Result Areas (Success Metrics):Quality and timeliness of project briefs, dashboards, and executive reports Accuracy and visibility in budget vs actual tracking and reporting Efficiency and effectiveness of calendar and meeting management Smooth execution of cross-functional projects and initiatives Stakeholder satisfaction and responsiveness across teams About Conversive (SMS Magic):Founded over 17 years ago , Conversive (SMS Magic) has become a trusted messaging leader for businesses around the world. We work with global customers across industries including contact centers, financial services, higher education, retail, staffing, wellness, and more . Our customers range from small and mid-size businesses to large global enterprises. Our commitment to every customer is: We will deliver the most advanced, simple-to-use messaging platform available, so you can focus on the personal touch that sets you apart from your competition. If you can confidently demonstrate that you meet the criteria mentioned above, we would love to hear from you. Conversive (SMS Magic) is committed to inclusiveness, fairness, and accessibility. We encourage all qualified candidates to apply. "We are an ISO 27001:2013 compliant organization and emphasize information security for our clients." Required Skills .