9 - 12 Years 2 Openings Trivandrum Role description Job Title Change Manager SRE Lead Experience 9 to 12 years Role Overview We are looking for experienced Change Release Management professionals with a strong technical background to lead change management processes in large-scale infrastructure network and security environments This role is hands-on focusing on driving change governance automation and stability while working closely with SRE DevOps and infrastructure teams Key Responsibilities Lead and manage change and release processes across infra network and security domains Run and facilitate CAB Change Advisory Board meetings ensuring ITIL best practices are followed Drive adoption of CI CD pipelines Jenkins GitLab CI for controlled and automated deployments Work with container orchestration Kubernetes - EKS AKS and Docker for production-ready changes Manage and optimize observability monitoring through Splunk AppDynamics Prometheus Perform risk assessments and impact analysis for proposed changes Develop and maintain advanced dashboards and reporting in Power BI Tableau Use SQL scripting for change validation log analysis and troubleshooting Partner with cross-functional stakeholders to ensure smooth delivery and minimal risk in change management Coordinate with SRE and platform teams for continuous improvement in release processes Required Skills Experience 6-8 years in Change Release Management with exposure to infra network and security changes Strong ITIL Change Management expertise with proven CAB experience Hands-on expertise with CI CD tools Jenkins GitLab CI Proficiency with Kubernetes EKS AKS Docker Kafka Solid knowledge of AWS networking VPCs subnets load balancers security groups Familiarity with SaaS PaaS platforms billing systems and JIRA Cloud workflows Strong data visualization and reporting skills Power BI Tableau SQL scripting for validation log analysis Excellent cross-functional coordination analytical thinking ownership mindset and stakeholder management Nice to Have Prior experience with SRE practices in large-scale distributed systems Exposure to incident and problem management Keywords Skills Change Management Release Management CI CD Infrastructure Management Kubernetes Docker AWS Observability SQL Project Management Stakeholder Management Additional Comments Change Manager SRE leads with 6-8 years in Change Release Management with exposure to infra network and security changes o Strong ITIL Change Management expertise proven experience running CABs o Hands-on prior working experience with CI CD Jenkins GitLab CI Kubernetes EKS AKS Docker Kafka Splunk o Knowledge on AWS networking VPCs subnets load balancers security groups o Familiarity with SaaS PaaS billing platforms and JIRA Cloud workflows o Robust knowledge of observability tools Splunk AppDynamics Prometheus o Advanced reporting dashboarding skills in Power BI Tableau o SQL scripting skills for validation and log analysis o Excellent cross-functional coordination analytical thinking ownership mindset and risk assessment o Strong facilitation and stakeholder management skills All roles need to have tech background we are not focusing on managers More of Tech leads SRE leads Skills Change Management CICD Infrastructure Management Project Management About UST UST is a global digital transformation solutions provider For more than 20 years UST has worked side by side with the world s best companies to make a real impact through transformation Powered by technology inspired by people and led by purpose UST partners with their clients from design to operation With deep domain expertise and a future-proof philosophy UST embeds innovation and agility into their clients organizations With over 30 000 employees in 30 countries UST builds for boundless impact touching billions of lives in the process .
