01Responsibilities
- Assessment and intake of incoming integrated project and campaign requests, consults with Digital teams and Art Account Manager(s) as needed to prioritize work, schedule kick-off and/or status meetings, apply appropriate joint SLAs to client requests and coordinate required work between the two teams to fulfill the project scope and timing expectations.
- Manages workflow/schedule of all incoming and existing integrated projects from intake to release while keeping all parties informed of status, escalates conflicts and risks, including foreseeable delays, to appropriate stakeholders; communicates project priorities and due dates to the Digital and Art teams and client stakeholders to set and meet expectations and ensure alignment of efforts and priorities.
- Enforces adherence of procedures and guidelines for workflow processes and deadlines to ensure standardized approach and delivery.
- In coordination with Global Art Operations team and Digital team leadership, collaborates on and maintains project management guidelines/best practices and process documentation with the goal of continuous improvement to the project management process.
- Maintains strong working relationships (internally and client-facing) to ensure open lines of communication regarding project or campaign priorities, requirements and status.
- Extensive experience with job tracking software or project management systems, with Workfront as the preferred technology.
- Prior project management experience managing multiple, multifaceted integrated campaigns and creative project, agency experience preferred.
Desired Skills:
- BA or BS in Marketing, Business Administration, or related field.
- Minimum 3 years relevant project management experience in a marketing or agency setting, with solid understanding of integrated campaigns and digital projects a must.
- Fluent in English, both in verbal and written communication.
Nice to Have:
- Insurance, finance industry or benefits consulting experience.
- Strong technical skills across Microsoft Office Suite and project management software, Workfront preferred. .
