Role Overview
You will be responsible for Project Management & Business Transformation within the Process Engineering department in a Fintech industry. Your main focus will be to drive large-scale, cross-functional strategic initiatives to optimize core business processes, enhance efficiency, and ensure robust control across the organization. Your role will require a blend of expert project management, deep business acumen, and a process-oriented mindset to successfully execute transformational changes within a fast-paced fintech environment.
Key Responsibilities
- Identify areas of focus/opportunities to maximize business growth & enhance profitability with a customer backward approach/tech automation mindset.
- Manage and align resources across multiple, concurrent projects, securing commitment from business, technology, finance, and operations stakeholders.
- Proactively identify project risks, dependencies, and bottlenecks. Implement effective change management strategies for smooth adoption of new processes and systems.
- Conduct detailed assessments of current state business processes to identify pain points, bottlenecks, control gaps, and opportunities for efficiency gains.
- Collaborate with business owners to design optimized, future state processes ensuring compliance, enhanced customer experience, and operational efficiency.
- Drive the implementation of designed processes, working closely with Technology teams for automation and Training teams for organizational readiness.
- Act as the primary liaison between executive leadership, Process Owners, Technology, and Finance teams. Translate business transformation goals into detailed project plans and operational requirements.
- Prepare and present concise, data-driven reports and roadmaps to senior management, clearly communicating project status, critical decisions needed, and the projected impact of transformation efforts.
- Be a persuasive and assertive leader who can navigate organizational politics, drive consensus, and ensure all functions are aligned and committed to the final transformed process.
Qualifications Required
- 10+ years of overall professional experience, with a minimum of 5 years focused on leading large-scale, complex business or process transformation projects, preferably in the Fintech, Telecom, or Banking sectors.
- Bachelors or Masters degree in Business, Finance, Engineering, or a related quantitative field.
- Certifications in PMP/Prince2, Certified Scrum Master (CSM), and/or Process Improvement (Lean/Six Sigma Black Belt) are preferred.
- Strong understanding of core fintech/payments processes, including Transaction Lifecycle, Reconciliation, Revenue Assurance, Compliance (KYC/AML), and Financial Reporting.
- Expertise in Project Management tools (e.g., Jira, MS Project, Asana) and Process Mapping tools (e.g., Visio, Lucidchart).
(Note: Additional details about the company were not provided in the Job Description.)
Role Overview
You will be responsible for Project Management & Business Transformation within the Process Engineering department in a Fintech industry. Your main focus will be to drive large-scale, cross-functional strategic initiatives to optimize core business processes, enhance efficiency, and ensure robust control across the organization. Your role will require a blend of expert project management, deep business acumen, and a process-oriented mindset to successfully execute transformational changes within a fast-paced fintech environment.
Key Responsibilities
- Identify areas of focus/opportunities to maximize business growth & enhance profitability with a customer backward approach/tech automation mindset.
- Manage and align resources across multiple, concurrent projects, securing commitment from business, technology, finance, and operations stakeholders.
- Proactively identify project risks, dependencies, and bottlenecks. Implement effective change management strategies for smooth adoption of new processes and systems.
- Conduct detailed assessments of current state business processes to identify pain points, bottlenecks, control gaps, and opportunities for efficiency gains.
- Collaborate with business owners to design optimized, future state processes ensuring compliance, enhanced customer experience, and operational efficiency.
- Drive the implementation of designed processes, working closely with Technology teams for automation and Training teams for organizational readiness.
- Act as the primary liaison between executive leadership, Process Owners, Technology, and Finance teams. Translate business transformation goals into detailed project plans and operational requirements.
- Prepare and present concise, data-driven reports and roadmaps to senior management, clearly communicating project status, critical decisions needed, and the projected impact of transformation efforts.
- Be a persuasive and assertive leader who can navigate organizational politics, drive consensus, and ensure all fun
