01Overview
JLL supports the Whole You, personally and professionally.
Position: Senior Manager / Operations, South
Business: Property and Asset Management, South
What this job involves
Expert in Delivering Quality & Preserving Goodwill
Youll take charge of all property management services that we have for all our clients properties assigned to you, be it site operations, contract, procurement, financial, or team management. Youll ensure our service delivery is at its best by promoting seamless and competitive operations by collaborating with the top management.
Youll be working frequently with clientsthats why youll need to build strong relationships with them. Youll be expected to proactively make sure that the clients expectations are always met. Youll also serve as the main point of contact for any property related concerns
An All Rounder
Over and above managing operations, youll support various client-specific programs such as technology launches, trainings and user experience initiatives hence giving the client an all-round experience.
Client Centric
In this role, you will be working closely with your Cluster Head and ensuring a perfect alignment of the clients property management needs, assist in all current client transitions and services provided by us to them.
Seamless communication and adaptation of processes and standards will help you drive this agenda effectively with the help of your team (Property Manager and other staff). You will be accountable in managing versatile bouquet of properties/ sites assigned to you.
Beating the Odds
You will the Clients go to person who will be highlighting successes or potential issues whilst providing tangible solutions by delivering value-creating opportunities and supporting the Client in the implementation of short and long-term projects. You will be trouble shooting and firefighting site operational issues in liaison with the Property Manager.
Fostering teamwork and excellence
As the person in charge, you will sup .