Quality Analyst & AR (US Healthcare RCM)

Position: Quality Analyst AR (US Healthcare RCM) Location: Onsite Sector 18, Gurugram Shift: Night Shift (US Hours) Company: Neolytix About Neolytix Neolytix is a trusted provider of business solutions for healthcare organizations across the United States. We specialize in revenue cycle management (RCM), compliance, and business support, helping our clients drive growth, operational efficiency, and financial health. With a rating on Google and on Glassdoor, we take pride in fostering a workplace that values transparency, learning, and results. Position Overview We are looking for a detail-oriented Quality Analyst AR (Accounts Receivable) to join our RCM team. This role focuses on auditing and evaluating the accuracy and effectiveness of AR functions including claim follow-ups, denial resolution, and collections. Your insights will directly support the operations team in maintaining process integrity and achieving client KPIs. Key Responsibilities Audit AR-related activities such as insurance follow-ups, aging buckets, denial handling, and collections Review claim resolution workflows to ensure adherence to client-specific guidelines and compliance standards Identify quality gaps and provide actionable feedback to AR executives and team leads Track error trends, perform root cause analysis, and suggest corrective measures Maintain detailed documentation of audit results and participate in calibration sessions Collaborate with the Quality Team to ensure consistency in audit methodology Prepare and share quality reports with internal stakeholders on a regular basis Stay updated on US payer rules, coding norms, and RCM industry practices Qualifications & Experience Bachelors degree (Commerce, Business, or related field) 1 to 2 years of experience as a Quality Analyst in US healthcare RCM, specifically in AR follow-up Strong knowledge of denial types, AR workflows, payer communication, and appeals process Handson experience with tools like Cerner, Athena, Epic, AdvancedMD or similar billing platforms Proficiency in Excel and audit tracking templates Strong analytical, documentation, and communication skills Knowledge of HIPAA guidelines and RCM compliance standards Lean Six Sigma Yellow Belt certification is a plus Why Join Neolytix Complimentary medical coverage for your family Retirement savings and insurance benefits Transparent performance reviews and growth support Employee rewards through the Pixel Workplace Recognition Program Worklife balance with a supportive, collaborative culture Apply Now Be part of a team that values quality, precision, and real healthcare impact. Join Neolytix. .