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Homeโ€บCompaniesโ€บvmysmartprosโ€บQuality Assurance (QA Specialist) Collections Specialist, Full-Time, Remote (MA
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Quality Assurance (QA Specialist) Collections Specialist, Full-Time, Remote (MA

๐Ÿ“LOCATIONAll India
๐Ÿ“ˆEXPERIENCE2 to 6 Yrs
๐Ÿ•˜TYPEFull time
๐ŸฅIndustryBFSI
๐Ÿ—“POSTED11 Aug 2026

01Overview

2+ years collections/call center experience, high school diploma or equivalent, strong knowledge of state and federal collections laws, Excel and Microsoft Office proficiency, strong communication and analytical skills.Key Responsibilitiesmonitoring callsidentifying trainingreporting findingsSkills & ToolsMicrosoft Office Suite, Microsoft ExcelJob DetailsCategory: Legal and ComplianceSeniority: Entry LevelCommitment: Full TimeWorkplace: Remote Massachusetts or New HampshireSalary: USD 49,296 55,328 / yearLanguages: EnglishBenefits401k matchingGenerous paid time offRetirement planAbout First Technology Federal Credit UnionA member-focused financial institution providing banking and technology-driven financial solutions. Industry: Finance Apply To this Job .

02What you'll need

Experience
2 to 6 Yrs
Employment Type
Full time
Programming languages
collectionsExcelMicrosoft Officecommunication skillsanalytical skillscall center experienceknowledge of statefederal collections laws

03About VMYSMARTPROS

BFSIIndustry
Full timeEmployment Type
All IndiaLocation
Not Disclosed ยท salary hidden by employer
2 to 6 Yrs ยท All India
Applications are reviewed directly by the hiring team.
Role Snapshot
Work ModeNot specified
Visa SponsorshipNot specified
RelocationNot specified
Job TypeFull time
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