Quality Manager - US Mortgage Underwriting

Dear Applicant, Hiring for Quality Manager - US Mortgage Underwriting Location - Pune US Night shift WFO Notice - upto 1 month Ctc - 18-22lpa (Depends on last drawn) Role : Quality Manager : 8-12+ years of overall experience in the US Mortgage Underwriting industry. Minimum 3 years of experience as a Quality Manager, Assistant Quality Manager, or Quality Lead handling the US Mortgage Underwriting process. (Note candidates with no quality experience will not be qualified for the role) Job Summary We are hiring an experienced Quality Manager for our US Mortgage Underwriting process. The ideal candidate should have extensive experience in mortgage underwriting quality, auditing, compliance, and process improvement. This role requires strong leadership skills, in-depth knowledge of US Mortgage guidelines, and the ability to drive quality excellence across underwriting operations. Key Responsibilities Manage end-to-end Quality Assurance activities for the US Mortgage Underwriting process. Conduct quality audits of completed underwriting files to ensure adherence to investor and client guidelines. Monitor underwriting decisions for accuracy, consistency, and regulatory compliance. Analyze quality metrics, identify trends, and recommend process improvements. Perform Root Cause Analysis (RCA) and implement Corrective & Preventive Actions (CAPA). Conduct calibration sessions with Operations, Clients, and Training teams. Prepare quality dashboards, MIS reports, and performance scorecards. Provide coaching and constructive feedback to Underwriters and Team Leaders. Ensure compliance with FHA, VA, Conventional, Jumbo, Agency, and Client underwriting guidelines. Support internal and external quality audits. Drive continuous improvement initiatives to enhance quality scores and reduce defects. Lead, mentor, and develop the Quality team. Mandatory Skills Experience in US Mortgage Underwriting Quality is mandatory. Strong understanding of underwriting quality standards and mortgage compliance. Excellent auditing, analytical, reporting, and problem-solving skills. Experience handling client audits and quality governance. Excellent communication and stakeholder management skills. Proficiency in MS Excel, PowerPoint, and reporting tools. Interested Candidates contact HR Umme@ 8655884775 / Umme@careerguideline.com .