01Overview
812 years of experience in retail collections, with at least 35 years in a regional leadership role.Experience managing secured and/or unsecured retail loan portfolios.Proven track record of achieving collection targets and leading large, geographically dispersed teams.
Skills & Competencies
Strong leadership and people management skills.Expertise in retail collections and delinquency management.Analytical and data-driven decision-making abilities.Excellent negotiation and conflict resolution skills.Strong communication and stakeholder management capabilities.Proficiency in collection systems, MIS reporting, and Microsoft Excel/Power BI.Sound understanding of regulatory and compliance requirements.
Preferred Industry Experience
BankingNBFCsHousing FinanceFinTechConsumer Lending
Behavioral Competencies
Customer-centric mindsetResult orientationStrategic thinkingDecision-making under pressureProblem-solvingCollaboration and teamworkHigh ethical standards and integrity .
