- Manage Receivables for the allotted set of NPA customer
- Process Compliance Adhere to the laid down processes for repayment and relationship management with customer.
- Repayment Efficiency reduces the OD in the branch.
- Ensure payments are collected in time
- Continues Follow-up on Collection with the customer
- Customer Interaction(Locate and Notify customers of delinquent accounts
- Customer Traceability (Trace delinquent customers to current address)
- Branch Co-ordination (Locate and monitor overdue accounts)
- Receive payments and post amounts paid to customer account.
- Coordinate with insurance companies to check on the status of insurance claims .
