01Overview
Company Description Gurudev Motors is an authorized dealer of koda India, specializing in the sale and service of koda passenger cars since 2005. The company has steadily expanded across Tamil Nadu, operating multiple showrooms and service centers in Chennai, Madurai, Trichy, and Vellore, including large integrated Sales, Service, and Spares (SSS) facilities. Gurudev Motors also holds a dealership for Tata Motors in Chennai, further broadening its automotive portfolio. Known for its modern workshops and customer-focused services, the company has received several awards such as Best Warranty Management, Best Sales Satisfaction Index, and Best Dealer. Team members join a growing organization committed to service excellence and long-term customer relationships.
Role Description The Receptionist (koda Cars - Service Center) role at Gurudev Motors is a full-time, on-site position based in Chennai. The Receptionist is responsible for greeting customers, answering and directing phone calls, and managing the front desk in a professional and courteous manner. Daily tasks include scheduling service appointments, maintaining visitor and customer records, coordinating with service advisors and technicians, and handling basic clerical duties such as filing and data entry. The role also involves responding to customer inquiries, providing information about services, and ensuring a smooth check-in and check-out experience for service center visitors. The Receptionist works closely with the service team to support efficient operations and high customer satisfaction.
Qualifications
Candidates should possess strong customer service and communication skills to interact effectively with visitors and team members.Candidates should possess professional phone etiquette skills and the ability to handle incoming and outgoing calls efficiently.Candidates should possess core receptionist duties skills, including front desk management, appointment scheduling, and visitor coordination.Candidates should possess clerical skills such as basic computer proficiency, data entry, filing, and managing records.Relevant qualifications such as a high school diploma or equivalent; a diploma or degree in administration or related field is an advantage.Prior experience in a receptionist or customer-facing role, preferably in an automotive or service center environment, is beneficial.Ability to maintain a calm, professional demeanor in a busy environment and manage multiple tasks with attention to detail.Proficiency in English and local languages, along with a neat appearance and punctuality, will be considered an asset. .
