Roles and Responsibility
Manage and resolve outstanding accounts receivable issues.Develop and implement effective collection strategies to minimize bad debt.Collaborate with internal teams to identify and address root causes of delayed payments.Conduct field visits to recover outstanding amounts from customers.Negotiate payment plans and settlements with customers.Maintain accurate records of all interactions with customers and stakeholders.
Job Requirements
DRA certification is mandatory.Experience working with FF & Bucket 1 team is required.Strong knowledge of personal loans and collections processes is essential.Excellent communication and negotiation skills are necessary.Ability to work independently and as part of a team is crucial.Strong analytical and problem-solving skills are needed. .
