01Overview
Basic Details: Fill the required information about business, unit, location, position, reports to position and date of updation of JD
Business
Financial Services
Unit
Aditya Birla Finance Ltd.
Location
Pan India
Poornata Position Number of the job
Reports to: Poornata Position Number
00164344
Poornata Position Title of the job
Regional Collections Manager- PL,BL,STUL (Retail Flows)
Reports to: Poornata Position Title
SH-NCH-RL CO-PIL/BIL-Mum
Function
Risk Management and Compliance
Reports to: Function
Sales
Department
Risk & Legal & Collections
Reports to: Department
Risk & Legal & Collections
Designation Of The Employee
Regional Collections Manager- PL,BL,STUL (Retail Flows)
Managers Designation
National Collections Head BL,PL,STUL (Retail Flows)
Date of writing/ Updation of JD
20 th Jan 2023
Job Purpose : Write the purpose for which the job exists (in 2-3 lines) ( Max 1325 Characters)
To drive resolution and normalization in the earliest delinquent buckets (Front-End) of entire retail portfolio in order to meet ECL provisioning and minimize NPAs as per ABFL policies and collections strategy at a Zonal/Regional Level
Dimensions: Mention quantitative or qualitative parameters that are relevant for the job and provide a better understanding of the scope and scale of the job.
Team Size
Flows 11 15
Other Quantitative and Important Parameters for the job
Quantitative Parameters
Managing a BIL/PIL book at a zonal level, which usually is around 700-800 Cr in BIL and another 500 Cr in PIL (Large Ticket >10 Lacs) (Per Zone) ECL management of Stage 1 & 2 High Resolution and Rollback efficiencies in Flows (Pre-NPA Buckets) Cost Efficiency Save By Internalizing the team 30% Cost Save Job Context & Major Challenges : Write the specific aspects of the job that provide a challenge (internal and external) to the jobholder in the context of the Business/Unit/Function/Department/Section ( (Max 3975 Characters)
Organization Context
Aditya Birla Finance Limited ("ABFL") is a lending subsidiary of Aditya Birla Capital Limited. ABFL is registered with RBI as a Systematically Important Non-Deposit accepting Non-Banking Finance Company (NBFC). ABFL is one of the top private diversified NBFCs in India. As of 31-Dec20, ABFL has a pan-India presence with 91 branches and a lending book of Rs. 45,560 Crores.
ABFL offers end-to-end lending solutions to a diverse set of customers - Retail, HNI, MSMEs, and Mid & Large Corporates through secured as well as unsecured loan products. The diverse range of lending products includes Retail Small Ticket Secured and Unsecured Loans, Unsecured Personal Loans, Unsecured Business Loans, Health & Education Loans, Digital B2B2C and B2B2B Small Ticket Loans, Small Business Secured Loans, Loans Against Property (LAP), Lease Rental Discounting (LRD), Construction Finance (to Real Estate Developers), SME Loans, Capital Markets Loans (Loan Against Shares), Supply Chain Finance, Mid and Large Corporate Loans, and Infrastructure Finance loans. ABFL also has a Wealth Management division.
ABFL is rated AAA by India Ratings, ICRA and CARE (reaffirmed in 2020). ABFL secured the ABG Business Excellence Award in 2017 (Silver), and 2015 (Bronze), and multiple other Awards on forums like CII.
Job Context
Collections function carries out monitoring of client wise exposure and portfolio exposure to identify early warning signals of stress and to minimize NPAs. This monitoring is done by dedicated teams who specialize in managing delinquent customers who have come under financial stress due to unfavourable market events / changes in business patterns and as well as from those customers who have intentionally stopped payment of dues with mala-fide intentions. It also carries out overdue loan recovery from defaulting clients.
The unsecured high ticket segment comprises PL/BL accounts with ticket sizes ranging 10L-100L. This role is responsible for enhancing business profitability through effective management of the delinquent portfolio in the respective region. The incumbent will be accountable for field collections for the customers in the region. For this segment, the collections model would move towards an In-House Model for flows (for ticket sizes >10L) and partly agency-driven (for specific accounts that require vendor support) so the zonal manager will need to competent in managing both.
Key Result Areas: Write the key results expected from the job and the supporting actions for each of these key result areas (For a majority of jobs typically there could be 4- 7 key result areas)- Maximum 10 KRAs can be updated
Key Result Areas ( Max 1325 Characters)
Supporting Actions ( Max 1325 Characters)
ECL Management & Costs
Monitor and Control delinquency and minimize ECL for portfolio Drive higher resolution rates resulting in reduced ECL Review, maintain control and Optimize the cost incurred towards collections of
