Regional Collections Manager (Tamil Nadu)

Designation: Manager Location: India Tamil Nadu Chennai-The Oval Organization: Financial Services Job Description: Job Purpose Job Purpose Description The Regional Collections Manager will oversee and manage the collections operations across the TN & KL region, ensuring timely recovery of outstanding dues, minimizing delinquency, and maintaining compliance with regulatory and organizational standards. Key Responsibilities - Collections Strategy: Develop and implement effective regional collection strategies aligned with company policies. - Team Management: Lead, train, and motivate a team of collection officers and managers to achieve recovery targets. - Portfolio Monitoring: Track delinquency trends, monitor high-risk accounts, and ensure proactive measures are taken. - Compliance & Governance: Ensure adherence to RBI guidelines, company policies, and ethical collection practices. - Vendor Coordination: Manage external collection agencies, ensuring performance and compliance. - Reporting & Analytics: Prepare MIS reports, analyze collection performance, and present insights to senior management. - Customer Engagement: Handle escalated cases, negotiate settlements, and maintain customer relationships while ensuring recovery. .