01Responsibilities
Grow the AUM base for Business Loan lending solutions and ensure that the overall revenue, cost, profitability and portfolio quality targets are met.Lead and direct the State Heads by providing strategic inputs and plans for distribution penetration in current markets as well as future geographic expansionCollaborate with the Product Head Business Loan to ensure that the customers are offered the best in class solutions funding/multifunding requirements and key DST's are appropriately incentivised.Design channel mix strategy and develop constructive relationships with Digital marketplace partners and key alliancesDesign a fulfilling customer journey leading to customer delight and making IDFC_First their banking partner of choice.Oversee distribution channel success through RM training, enablement, integration of alliance channels, improved TAT, focused intervention on low productivity locations etc.Ensure the successful adoption of internal compliances & regulatory framework across the businessCollaborate with the Head of Collections to drive down the net credit loss and delinquency metrics.
Managerial & Leadership
02Responsibilities
Mentor and coach senior team members to percolate ethos of customer centricity, innovation, compliance and integrityCreate environment for team to focus on automation and digital enablement to fulfil customers needs holisticallyAttract & retain best-in class talent to meet Bank's rapid growth targets
Educational Qualifications:
Graduate Any
Post Graduate MBA Finance
Experience:
Minimum of 10+ Years in Business Loan Business .