01Overview
POSITION DESCRIPTION
JOB TITLE : Relationship Manager-Housing Loans
GRADE : M
DEPARTMENT : Housing Loans
LOCATION : BRANCH
SUB-DEPARTMENT : TYPE OF POSITION : Full time
REPORTS TO : Cluster Manager-Housing Loans
REPORTING INTO
Loan Officer-Housing Loans
ROLE PURPOSE & OBJECTIVE
Managing End to End sales life cycle of tapping prospects through marketing activities, understanding their requirement and rendering advice
Negotiating commercials, timely disbursement of loan and providing other Bank Products.
Implementing tactics to enhance market penetration through Bank branches, Connectors, customer referrals and marketing activities.
To set up distribution through builder Empanelment (APF),
Applicable to all loan officers with 12 Months of service
SIZE OF THE ROLE
FINANCIAL SIZE
NON-FINANCIAL SIZE
Cost of hiring and placing recent Relationship Officers at Branches
Operational Cost of managing the Conveyance and Claims of Relationship Officers
Cost of procurement marketing collaterals, sales aids
Shall be expected to manage a portfolio of Rs.5 Cr. Progressively
Managing a single product across the branches of operations
Managing assets like marketing collaterals, Stationary, Dockets and Systems
KEY DUTIES & RESPONSIBILITIES OF THE ROLE
Candidate should be able to deliver budgeted business figures from the Cluster of control through placing adequate manpower across active branches. He/She is also responsible for building a quality portfolio without compromising on quantum of business
Business/ Financials
Aligning with bank Branches & Microbanking team for increasing Traffic for HL
To set up distribution via connector enrollment and engagement through builder Empanelment (APF).
Targets on number & value of files for Log-in, approval, disbursement of HL
65% of target of HL 15% from FD, 15% of S/A and 10% of standalone Insurance
Collection of Bounced cases for no zero default track of all customers sourced.
FTR on all files
Customer (Both Internal & External) .
