01Responsibilities
' Deepen existing portfolio to ensure customer stickiness.
Manage zoning activity to map household needs in villages and areas allocated.
Conduct end-user checks as specified post disbursal of loans while achieving monthly and annual group loan booking targets.
Assess and evaluate the client needs and generate new sources of revenue by leveraging cross sell opportunities as per their lifestyle, risk profiling and requirements.
Contribute to penetration of liabilities business in new markets through lead generations and account opening as per needs of customer.
Achieve individual and branch sales goals through new business sales, referrals and retention of account relationship.
Monitor high collections efficiency through discipline and drive.
Conduct field audits and customer verifications to ensure high quality of accounts.
Gather Latest Market intelligence and track and benchmark against best practices in competitor banks.
Evaluate the growth strategy based on competitor analysis and feedback from different channels/customers.
Recommend process changes to improve service efficiency and quality across the branch network.
Manage a team of field officers, taking responsibility of their development and attrition.
Secondary
