01Overview
Company Description NoBroker.com is Indias first Proptech unicorn and a brokerage-free property search platform that directly connects property owners with tenants and buyers. Founded in 2014 by alumni of IIT Bombay, IIT Kanpur, and IIM Ahmedabad, the company now serves over 3 million customers monthly across major cities including Mumbai, Bengaluru, Pune, Chennai, Delhi-NCR, and Hyderabad. Backed by leading global investors, NoBroker.com offers a wide range of tech-enabled services such as verified property listings, rental agreements, home services, home loans, and society management solutions through NoBrokerHood. With a team of 2,000+ professionals, the organization emphasizes work independence, a merit-based culture, and strong growth opportunities. NoBroker.com continues to expand its footprint and enhance its platform to remove information asymmetry and simplify real estate transactions.
Role Description The Relationship Manager role is a full-time on-site position based in Bengaluru. The Relationship Manager will guide property owners, tenants, and buyers through the end-to-end real estate journey, from understanding requirements to shortlisting suitable options and supporting closure of transactions. Responsibilities include managing customer interactions via phone and in person, explaining platform features and services, resolving queries, and ensuring a smooth, brokerage-free experience. The role involves coordinating with internal teams to arrange property visits, follow up on leads, and maintain accurate records in the CRM system. Relationship Managers are expected to meet service quality standards, achieve performance targets, and provide feedback to improve processes and customer satisfaction.
Qualifications
Strong customer relationship management and client servicing skills, with the ability to build trust and handle diverse customer profiles.Excellent communication, negotiation, and interpersonal skills to explain services clearly, manage objections, and close deals.Basic sales and business development skills, including lead follow-up, pipeline management, and achievement of defined targets.Proficiency in using digital tools and CRM systems, with comfort in working on technology-driven platforms and applications.Ability to work in a fast-paced, metric-driven environment, with strong organizational and time-management skills.Prior experience in real estate, financial services, or customer-facing roles is an advantage.Bachelors degree in any discipline; relevant certifications in sales, customer service, or real estate are beneficial.Fluency in English and local languages (such as Kannada and Hindi) preferred to serve a broad customer base in Bengaluru. .
