Relationship Manager YES FIRST (RM YP)

Job Title: Relationship Manager YES FIRST
Functional Title: Relationship Manager YES FIRST
Business Unit: Branch Banking
Grade: Manager / Senior Manager
Location: Alwar, Rajasthan


Experience: Minimum 4 years of relevant experience, with at least 2 years in a similar role
CTC: Up to 9 LPA
Education: Bachelor's degree mandatory; Master's degree preferred

Key Responsibilities:- 

Manage and grow banking and investment relationships with YES FIRST HNI customers.
Drive overall growth of liabilities and investment business within the mapped HNI portfolio.
Develop, manage and expand customer relationships by delivering a high level of service.
Identify new business opportunities and increase customer wallet share with YES Bank.
Achieve sales targets across liabilities, retail assets, business banking, forex, cards, investments and other banking products.
Proactively cross-sell and up-sell the full range of banking and financial products to existing and prospective YES FIRST customers.
Increase CASA balances through customer acquisition and relationship deepening.
Drive product and channel penetration to strengthen relationships and increase wallet share.
Regularly engage with mapped customers to ensure portfolio quality and customer satisfaction.
Act as the primary point of contact for assigned HNI clients for both service and sales requirements.
Provide financial planning and investment advisory to HNI customers.
Generate fee income through mutual funds, investments, insurance and other relevant products.
Ensure all sales activities and customer interactions are recorded as per organizational processes.
Conduct detailed client profiling and identify opportunities to maximize business potential.
Follow all applicable risk, compliance, audit and internal control processes.


Required Profile / Experience:-

Bachelor's degree is mandatory; Master's degree preferred.
Minimum 4 years of relevant experience, with at least 2 years in a similar Relationship Manager role.
Strong experience in HNI/Affluent Relationship Management.
Proven experience in CASA/liability sales, customer acquisition and relationship deepening.
Strong exposure to investments, mutual funds, insurance and financial products.
Experience in cross-selling banking products and achieving sales/revenue targets.
Strong client-facing, communication, relationship-building and negotiation skills.
Ability to manage and grow a portfolio of HNI customers.
Good understanding of banking processes, risk management and compliance requirements.