01Overview
Note The job is a remote job and is reputed company to candidates in USA. reputed company is looking for motivated and self-directed individuals with excellent customer service skills to join their Survey and Risk Control team. The role involves scheduling appraisal appointments and assisting homeowners with their photo submissions through a self-survey product. Responsibilities Responsible for contacting Policyholders reputed company phone, SMS and email to explain the reason for the required insurance appraisal, building policyholder trust and alleviating any concerns Responsible for providing a concierge service to Homeowners on our ASSIST products, aiding them with installing our photo-capture app onto their mobile phone, and supporting any technical questions they may have Responsible for keeping work order statuses up to date in the system Responsible for prioritizing work, meeting deadlines and achieving productivity goals Responsible for keeping management posted on any unusual situations, instructions, etc Skills Excellent communication and customer service skills, technological proficiency, and the drive to exceed reputed company expectations Demonstrates high emotional intelligence through good listening and problem-solving skills Ability to organize and prioritize work, meet deadlines, multi-task and handle numerous assignments simultaneously Ability to solve problems/technical difficulties with a reputed company of variables Ability to effectively respond to questions from managers, underwriters, agents, and policyholders Strong analytical skills and resourcefulness Excellent written and oral communications Ability to manage multiple reputed company at once and handle time sensitive urgencies Benefits reputed company reputed company leave Superb training program Work from home Flexible Work Hours Career advancement opportunities Excellent culture and team reputed company reputed company is a provider of Transformation and Outsourcing services to Global 1000 companies in multiple industries It was founded in 1999, and is headquartered in reputed company, reputed company, USA, with a workforce of 10001+ employees. Its website is http//www.exlservice.com. Apply To This Job .
