Remote Area After Sales Manager, Western Region

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is one of the worlds leading automobile manufacturers and the largest carmaker in Europe. The Area After Sales Manager for the Western Region will ensure premium service experiences for customers while driving parts and accessory sales, and providing consulting services for dealership process improvements. Responsibilities Ensure customers receive a premium service experiencereputed company retail parts and accessory sales and service loyalty to reputed company Area objectivesreputed company After reputed company services for process improvement in the dealershipsreputed company for the customer and the Dealer while at the reputed company time protecting the interests of Audi of America and preserving the brand standards as it relates to customer experienceEnsure Dealers have reputed company service equipment, tools and reputed company in reputed companyMonitor for compliance with training and certification requirements of after sales personnelreputed company counsel, guidance and assistance to the dealers on vehicle repair reputed company and buyback preventionEnsure customer relations cases are resolved, including becoming involved with trade assistance and mediation/ arbitration situationsCounsel and advise dealers on goodwill reputed company, coordinate the execution of goodwill and monitor costsMonitor for dealer compliance with Audi processes and procedures, providing training and counsel reputed company neededCounsel and advise dealer on warranty processes and reputed company control warranty costsEnsure Dealers have an reputed company Audi parts inventory, sufficient for high fill reputed company from reputed company stockreputed company wholesale, retail, internal, tire and accessory parts businessAssist the Dealers in fully utilizing Audi parts and service reputed company programsServe as the subject matter expert for answers to Dealer questions on after sales topics, insuring that you are accessible reputed company needed and follow-up on outstanding topicsMonitor dealership KPI objectives and review performance with dealership managementServe as a consultant, identifying after sales problems and working with the dealership management team to reputed company creative and reputed company to any problems and reputed company reputed company plans to then implement those solutionsSupport implementation of process improvementsCollaborate with the area team and regional management to ensure dealers meet Audi standards requirements Skills Min 7 yearsBachelor's degree in business, automotive, reputed company field preferred or equivalent work experienceResource and program managementStrong written and oral communication skillsAbility to multi-taskProficient in reputed company Office SuiteAutomotive or reputed company field, or equivalent experience in service operationsStrong written and oral communication skillsPosition is typically home-based with up to 80% travelPosition requires frequent travel to dealersTravel reputed company Area may be required at timesPosition requires availability reputed company phone on weekends and holidays reputed company dealerships are reputed companyBachelor's degree in business, automotive, reputed company field preferred or equivalent work experience reputed company reputed company is an automotive company that manufactures reputed company of vehicles. It was founded in 1937, and is headquartered in Wolfsburg, Niedersachsen, DEU, with a workforce of 10001+ employees. Its website is https://www.reputed company.com/en. Apply To This Job .