01Overview
Note: The job is a remote job and is open to candidates in USA. Adelaide is a fast-growing measurement company specializing in attention measurement and activation. They are seeking an Associate Customer Success Manager to support clients and bridge communication between clients and internal teams, focusing on campaign management and data insights.
Responsibilities
Interface with clients to provide support prior to, during, and after campaigns
Ensure clients understand and use the data provided
Explain Adelaides value and encourage optimizations based on insights from data
Manage reporting and work with the Analyst team to draw insights from data, which may include custom investigations tailored to client-specific goals
Serve as product expert and understand Adelaide data and measurement
Manage campaign set up with integrations team based on client needs
Provide support for AdOps implementation
Skills
1+ years of experience in an Advertising Technology or Digital Media company
Excellent communication skills, both written and verbal
Data visualization/interpretation experience
Proficiency in Excel and Google office
Benefits
Medical, dental, and vision insurance
Paid time off
Parental leave
Employee Wellness & Development Stipend
Holiday break
Volunteer time off
Performance-based quarterly bonus
Stock options
401(k) retirement plan
Remote-first environment
New York office
Access to WeWork spaces available
Company Overview
Adelaide develops a media analytics platform to measure omnichannel media quality. It was founded in 2019, and is headquartered in New York, New York, USA, with a workforce of 51-200 employees. Its website is https://www.adelaidemetrics.com/.
Apply To this Job
Company : Adelaide
Salary : 51K60K a year .
