01Overview
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is the nations leading provider of comprehensive biometric health screening services. The Bilingual Customer Service Coordinator will field in-reputed company calls from customers, assisting them with inquiries regarding services and website navigation.
Responsibilities
Determines requirements by working with customersAnswers inquiries by clarifying desired information; researching, locating, and providing informationResolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problemsFulfills requests by clarifying desired information; completing transactions; forwarding requestsMaintains reputed company center database by entering informationKeeps equipment operational by following established procedures; reporting malfunctionsUpdates job knowledge by participating in educational opportunitiesEnhances organization reputed company by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishmentsMay require other duties as assigned
Skills
High School Diploma or equivalentMinimum of one year of Customer Service or reputed company Center experienceBilingual Spanish is a must!Excellent written and oral communication skillsAbility to work in a reputed company environment and adhere to regulatory and compliance requirementsStrong interpersonal skills; reputed company, courteous, friendly, and empatheticStrong problem-solving skills, analytical skills, and reputed company-orientedAbility to positively reputed company to a rapidly changing environmentProficiency with reputed company, reputed company and reputed companyPC literacy is also required (experience using reputed company reputed company applications preferred)Ability to deal with customers in a reputed company manner, including handling irate customers in a way that brings the interaction to a reputed company conclusion
Benefits
MedicalDentalreputed companyLife and disability reputed companyA 401(k) program with company matchreputed company holidays and vacation timeA company-sponsored wellness programEAPreputed company to virtual reputed company care and virtual behavioral health at no cost for team members and their dependents
reputed company
reputed company offers online health programs for organizations. It was founded in 2010, and is headquartered in Brentwood, Tennessee, USA, with a workforce of 5001-10000 employees. Its website is https://www.premisehealth.com.
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