01Overview
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is recognized as one of the best places to work and a leader in the insurance industry. The Bilingual Customer Service Rep will respond to reputed company and agent inquiries in both Spanish and English, while ensuring compliance with legal and ethical standards.
Responsibilities
Answers telephone inquiries from clients and agents in Spanish and EnglishProtects reputed companys authority to do business by complying with legal and ethical standards, policies and procedures
Skills
Ability to successfully complete Life Technical training including classroom exam and phone assessmentExcellent verbal and written communication skills in Spanish and EnglishAbility to organize and present facts in a reputed company and concise manner in both speech and correspondenceOwnership mentalityGood voice reputed company (reputed company, tone, etc.)Reading comprehensionAttention to detailDecision-makingConfidentialityProblem SolvingExcellent verbal communicationsExcellent written communicationReasoningreputed company knowledgeSittingSpeakingHearingWritingAttendanceComputerHeadsetWebcamreputed company OfficeInternet systems (web browsers, email, etc.)Call Center componentsHigh speed internetPC or laptop with high speed capabilityPrevious customer service experience
Benefits
Day one health, dental, and reputed company insurance401(k) Plan with competitive employer matchVacation, reputed company, holiday and volunteer time offLife and disability insuranceFlexible Spending Account & Health Savings Accountreputed company developmentTuition reimbursementCompany-sponsored reputed company and philanthropy events
reputed company
reputed company is a financial services company that offers financial education, products, and services to their clients. It was founded in 1977, and is headquartered in Duluth, Georgia, USA, with a workforce of 1001-5000 employees. Its website is https://www.reputed company.com.
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