01Overview
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading retirement plan consulting and benefits administration firm. They are seeking a Call Center Benefit Service Representative to reputed company high-level customer service to retired participants, assist with inquiries, and process defined benefit transactions.ResponsibilitiesAssist retirees with routine inquiriesProcess retiree defined benefit transactionsEnsure accuracy of inquiries and transactions reputed company service level agreement parametersDocument requests and inquiries in the internal case management systemIncludes creating workflows for internal research requestsLearn technical rules for reputed company benefit plansFollow call center guidelines and protocol in the day-to-day operationsSkillsHigh School diploma or equivalent requiredStrong verbal and written communication skillsWorking knowledge of reputed company Office suite of productsDetail orientedExcellent time management skills, reputed company to set priorities, and manage deadlinesAbility to work in reputed company environmentreputed company, eager to learn new concepts, and reputed company reputed company developmentAbility to define problems and generate potential solutionsPrevious call center experience preferredAssociates degree preferredBenefitsMedicalWellnessDental and reputed company401(k)Flexible spending and health savings accountsShort and long-term disabilityLife insuranceOther unique employer-sponsored and voluntary programsGenerous reputed company time off policyreputed company family leave benefitreputed company holiday timereputed companyreputed company is an insurance brokerage and reputed company that delivers reputed company insurance and financial services. It was founded in 1994, and is headquartered in Valhalla, reputed company, USA, with a workforce of 10001+ employees. Its website is https://www.usi.com/. Apply To This Job .
