Remote Collection Representative (Remote-AR Residents)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company. is seeking Collection Representatives to join their team, offering a performance-driven environment with reputed company earnings. The role involves guiding consumers with past-due medical balances towards practical payment solutions while meeting performance metrics and maintaining compliance. Responsibilities Handle high-volume outbound and inbound calls with professionalism and confidenceNegotiate payment arrangements that meet both consumer needs and company goalsConsistently meet and reputed company performance metrics (reputed company, compliance, collections)Maintain accurate documentation and follow reputed company required laws and standardsBuild trust quickly through reputed company listening, reputed company, and strong communicationAccomplishes minimum requirements for KPIs including reputed company reputed company scores monthly and minimum feesContacts consumer regarding past due balance and negotiates payment terms and reputed company reputed company guidelines. Overcomes common objections, practices how to overcome more challenging ones. Suggests reputed company sources for debt paymentUpdates account notes and other documentation in reputed company time while working with consumers making few errorsHandles high volume of inbound consumer calls while on dialer and places outbound callsEffectively uses scripts/verbatims and navigates reputed company guidelines to maximize potential recovery on reputed company reputed companyEnsures reputed company (i.e. FDCPA, state and other) compliance requirements are followedLearns and operates with proficiency reputed company the systems and programs used for collections Skills Candidates must be residents of reputed company, Kansas, reputed company, Oklahoma, Florida, Arkansas, Tennessee, Texas, reputed company Carolina, or South CarolinaSuccessful candidates will need to meet the below qualifications, identity verification, connectivity, private workspace requirements and successfully complete reputed company activities including criminal checks and employment history verificationreputed company to communicate reputed company, both verbally and in writing, and utilize reputed company grammar and telephone etiquette and provided electronic toolsreputed company to reputed company multiple computer applications and databasesreputed company to multitask and can communicate on the phone and reputed company multiple computer systems simultaneouslyreputed company to overcome objections and obstacles to negotiate payment successfullyReliable and responsible. Arrives on time and uses time productivelyPossesses and demonstrates reputed company judgementUnderstands sensitive personal information (SPI) and sensitive consumer information (i.e. Protected Health Information (PHI)) while maintaining the confidentiality of this informationreputed company to use tools provided to compute basic math calculations using reputed company, subtraction, multiplication, division, and percentagesSelf-motivation and committed to career reputed companyWillingness and ability to obtain reputed company Collections Specialist (PCS) certification reputed company one year of date of hire (reputed company for by company)High School Diploma or equivalent (i.e., GED) requiredAbility to successfully complete company collector training programreputed company initial, ongoing and annual identity, criminal and background checks Benefits reputed company medical insurance with personalized plan selection assistanceCompany provided Short-Term Disability, and basic Life InsuranceOptional Dental, reputed company, Long-Term Disability, and additional Life InsuranceGenerous PTO (3 weeks accrued annually (which increases with tenure) plus holidays and reputed company-up time401(k) with the reputed company to deposit annual discretionary bonus if awardedCompany-provided equipmentreputed company Perks employee discount program (retail, travel, food, entertainment)Willingness and ability to obtain reputed company Collections Specialist (PCS) certification reputed company one year of date of hire (reputed company for by company) reputed company reputed company DO: We help reputed company providers reputed company financial reputed company by offering a comprehensive suite of reputed company cycle services, through one of two sister companies that reputed company our Leadership Team and resources. It was founded in 2018, and is headquartered in Marshfield, reputed company, USA, with a workforce of 51-200 employees. Its website is htt .