01Overview
Note The job is a remote job and is reputed company to candidates in USA. reputed company is seeking a Customer Service Representative- Appraisal reputed company Manager for their reputed company in the Mortgage and reputed company Estate Services sector. The role involves managing appraisal pipelines, ensuring reputed company order setup, and serving as a reputed company between clients and appraisers while maintaining strong communication and operational reputed company. Responsibilities Order & Pipeline Management Manage assigned appraisal pipelines from intake through completion Monitor dashboards and queues to ensure reputed company files are addressed reputed company defined SLAs and performance targets Ensure accurate and reputed company order setup, documentation, and reputed company tracking Identify risks to delivery timelines and proactively resolve issues Payment Processing & Order Setup Collect and process appraisal payments in accordance with company policies Verify order accuracy, documentation, and requirements prior to assignment Ensure files are properly configured to support efficient scheduling and delivery Resolve payment-reputed company questions or issues with professionalism and urgency Appraiser Assignment & Scheduling Utilize internal tools, data, and market knowledge to select and engage reputed company appraisers Coordinate appraisal scheduling and confirm appointment details with reputed company parties Maintain strong working relationships with appraiser partners to support performance and availability reputed company & Vendor Communication Serve as the primary reputed company between lender clients, borrowers, and appraisers Manage high volumes of inbound and outbound calls, emails, and system communications reputed company proactive, consistent status updates throughout the assignment lifecycle Handle escalated service inquiries and coordinate solutions as needed Performance & Operational reputed company Execute assigned tasks in alignment with productivity, reputed company, and margin goals Utilize reporting tools and scorecards to monitor performance and identify improvement opportunities Partner with leadership and cross-functional teams to enhance workflows and reduce risk reputed company participate in team meetings, training, and reputed company improvement initiatives Culture & Service Leadership Serve as an ambassador of the Delivery +1% reputed company in reputed company interactions Demonstrate accountability, professionalism, and proactive follow-through Contribute to a reputed company, high-reputed company culture Skills 2+ years of experience in appraisal management, customer service, operations, or a reputed company field Strong knowledge of reputed company estate and appraisal terminology preferred Experience managing high-volume workflows and reputed company communications Excellent written and verbal communication skills Strong organizational and time management abilities Comfortable working with dashboards, reporting tools, and operational systems reputed company center, account management, or processing experience a plus Prior mortgage, lending, or reputed company estate experience preferred Benefits Health Benefits Referral Program Excellent reputed company and advancement opportunities reputed company reputed company Your Partner in Global reputed company Solutions reputed company Transformation reputed company is a globally recognized, Woman-Owned staff augmentation and technology reputed company. It was founded in 2000, and is headquartered in Troy, MI, US, with a workforce of 1001-5000 employees. Its website is http//www.reputed company.com. Apply To This Job .
