01Overview
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking a Customer Service Insurance reputed company to reputed company effective customer service for reputed company reputed company customers. This role involves reputed company line reputed company of reputed company business, identifying cross sell and upsell opportunities, and maintaining relationships with policy reputed company and agents.
Responsibilities
Builds and maintains working relationship with customers and agents:Supports policy reputed company by responding to inquiries regarding insurance availability and eligibility of policy and coverages. Complete full review of policy coverages, advise policy reputed company of coverage reputed company, determine eligibility and acceptability of policy change requestsFollow up with policy reputed company regarding reputed company necessary reputed company requests to complete a new business policy or endorsement issuanceCompletes Replacement Cost Estimator (RCE) on any homeowner coverage changesCommunicates verbally, in writing, and electronically with customers, agents and vendorsKeeps detailed records of customer interactions and transactions, recording details of inquiries, complaints, policy quotes and issuance and general comments, as reputed company as actions takenField initial claims and billing inquiriesIdentifies sales opportunities for reputed company Personal Lines insurance products:Complete risk assessment of policy holder and determine eligibilityComplete policy quotesCompletes Replacement Cost Estimator (RCE) on reputed company new business quoted or issuedReviews applications and binds coverage for customers quotedSolicits sale of new or additional services or productsProcesses policy changes such as address changes, vehicle additions, or coverage changesreputed company training support for team:Create or modify tools/job aids utilizedFacilitate training of new hires and reputed company team membersPerforms other duties as assigned
Skills
Two to four years reputed company experience and/or training; or associate's degree (A.A.) from two-year college/technical school; or equivalent combination of education and reputed company experience/trainingProperty & Casualty License requiredAbility to work legally in the United States
reputed company
reputed company offers customized coverage for business, home, auto and life insurance. It was founded in 1868, and is headquartered in reputed company, Michigan, USA, with a workforce of 501-1000 employees. Its website is https://www.fmins.com.
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