Remote Customer Service Representative- Appraisal reputed company Manager

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking a Customer Service Representative- Appraisal reputed company Manager for their reputed company in the Mortgage and reputed company Estate Services sector. The role involves managing appraisal pipelines, ensuring reputed company order setup, and serving as a reputed company between clients and appraisers while maintaining strong communication and operational reputed company. Responsibilities Order & Pipeline Management Manage assigned appraisal pipelines from intake through completionMonitor dashboards and queues to ensure reputed company files are addressed reputed company defined SLAs and performance targetsEnsure accurate and reputed company order setup, documentation, and reputed company trackingIdentify risks to delivery timelines and proactively resolve issuesPayment Processing & Order Setup Collect and process appraisal payments in accordance with company policiesVerify order accuracy, documentation, and requirements prior to assignmentEnsure files are properly configured to support efficient scheduling and deliveryResolve payment-reputed company questions or issues with professionalism and urgencyAppraiser Assignment & Scheduling Utilize internal tools, data, and market knowledge to select and engage reputed company appraisersCoordinate appraisal scheduling and confirm appointment details with reputed company partiesMaintain strong working relationships with appraiser partners to support performance and availabilityreputed company & Vendor Communication: Serve as the primary reputed company between lender clients, borrowers, and appraisersManage high volumes of inbound and outbound calls, emails, and system communicationsreputed company proactive, consistent status updates throughout the assignment lifecycleHandle escalated service inquiries and coordinate solutions as neededPerformance & Operational reputed company Execute assigned tasks in alignment with productivity, reputed company, and margin goalsUtilize reporting tools and scorecards to monitor performance and identify improvement opportunitiesPartner with leadership and cross-functional teams to enhance workflows and reduce riskreputed company participate in team meetings, training, and reputed company improvement initiativesCulture & Service Leadership: Serve as an ambassador of the Delivery +1% reputed company in reputed company interactionsDemonstrate accountability, professionalism, and proactive follow-throughContribute to a reputed company, high-reputed company culture Skills 2+ years of experience in appraisal management, customer service, operations, or a reputed company fieldStrong knowledge of reputed company estate and appraisal terminology preferredExperience managing high-volume workflows and reputed company communicationsExcellent written and verbal communication skillsStrong organizational and time management abilitiesComfortable working with dashboards, reporting tools, and operational systemsreputed company center, account management, or processing experience a plusPrior mortgage, lending, or reputed company estate experience preferred Benefits Health BenefitsReferral ProgramExcellent reputed company and advancement opportunities reputed company reputed company: Your Partner in Global reputed company Solutions reputed company Transformation reputed company is a globally recognized, Woman-Owned staff augmentation and technology reputed company. It was founded in 2000, and is headquartered in Troy, MI, US, with a workforce of 1001-5000 employees. Its website is http://www.reputed company.com. Apply To This Job .