01Overview
Note: The job is a remote job and is open to candidates in USA. UiPath is a company that believes in the transformative power of automation, creating leading enterprise software. They are seeking a Customer Success Manager in the healthcare sector who will act as a strategic advisor, helping clients achieve measurable business outcomes through automation. The role involves building relationships, managing complex programs, and facilitating value realization discussions with healthcare customers.ResponsibilitiesBuild and maintain trusted relationships with executive sponsors, operational leaders, IT stakeholders, and business teams across customer organizationsServe as the strategic post-sales advisor, aligning UiPath capabilities and Agentic AI innovations to customer priorities and business objectivesDevelop and execute success and value realization plans that drive measurable outcomes, adoption, retention, and expansionFacilitate executive business reviews, steering committees, and value realization discussionsLead complex, multi-workstream transformation programs involving business, operational, technology, and change management stakeholdersEstablish governance structures, success metrics, risk management plans, and executive reporting mechanismsCoordinate internal and customer resources across Sales, Professional Services, Solution Engineering, Support, Product, and partner teamsIdentify and mitigate risks while ensuring customers maintain momentum toward strategic objectivesLeverage your previous experience working directly in or advising for core functions of a health system, preferably but not limited to Revenue Cycle Management, Patient Access, or Clinical Operations, to identify and pursue automation opportunities that are high-impact to your customer and scalable across your portfolioSupport and advise delivery teams through provider-specific requirements gathering and process / technology redesignStay current on healthcare industry trends, Agentic AI, automation technologies, and emerging SaaS innovationsHelp customers define, measure, and communicate the business impact of automation and AI initiativesTranslate technical capabilities into business outcomes that resonate with executive and operational stakeholdersIdentify opportunities to expand platform adoption by aligning UiPath solutions to evolving customer prioritiesDrive customer advocacy through successful outcomes and strong partnershipSkills10+ years of experience in Customer Success, Program Management, Management Consulting, Strategic Account Management, and/or related customer-facing rolesProven experience leading large-scale, multi-workstream programs involving cross-functional stakeholders, competing priorities, and executive governanceStrong ability to translate complex provider-specific concepts and challenges into automation opportunities with clear and business-focused messaging for diverse audiencesExceptional communication, presentation, facilitation, and stakeholder management skillsDemonstrates executive presence with an ability to influence without authorityExperience identifying and building business cases, driving organizational alignment, managing risk, and achieving measurable customer outcomesComfort discussing automation, AI, cloud technologies, and enterprise software solutions with both business and technical audiencesDemonstrated track record of rapidly learning and adopting emerging technologies and applying them to customer business challengesExperience working for or within a healthcare provider organization, health system, or healthcare technology environmentDirect experience supporting or operating within Revenue Cycle Management (RCM), Patient Access, Patient Financial Services, Clinical Operations, or related healthcare functionsExperience within healthcare IT, enterprise applications, digital transformation, or operational excellence programs supporting healthcare operationsManagement consulting, transformation consulting, or enterprise program leadership experience strongly preferredExperience with SaaS, automation, AI, workflow, or digital transformation platformsBachelor's degree required; advanced degree preferredCompany OverviewUiPath is a software company that designs and develops robotic process automation and artificial intelligence applications. It was founded in 2005, and is headquartered in New York, New York, USA, with a workforce of 1001-5000 employees. Its website is https://www.uipath.com.Company H1B SponsorshipUiPath has a track record of offering H1B sponsorships, with 5 in 2026, 31 in 2025, 44 in 2024, 34 in 2023, 64 in 2022, 23 in 2021, 9 in 2020. Please note that this does not guarantee sponsorship for this specific role.
Apply To this Job .
