01Responsibilities
Perform DBA activities remotely with customers around the world
Automate various DBA tasks
Set up monitoring and other activities on customer servers
Perform periodic health checks and reports on customer systems
Participate in the community by blogging and other social media
Help the MariaDB team build tools and enhancements around MariaDB
Help improve practices and common methodologies for the Remote DBA team
Ability to be on call as needed to guarantee customer SLAs
Manage SkySQL customers across cloud environments
Provide coverage during designated schedule
Tues-Sat or Sun-Thurs shift preferred
Ability to travel internationally for company-related meetings
Qualifications:
Passion for serving customers and solving technical problems
Experience with MariaDB/MySQL and surrounding tools
Knowledge of SQL query writing and optimization
Knowledge of database design, administration, development or architecture
Understanding of various high availability environments and technologies
Very strong troubleshooting and problem-solving skills
Tenacity with regard to customer communication & follow-up
Comfortable working remotely (equipment provided)
Excellent written and spoken English communication skills
Experience with some sort of columnar database platform
Previous usage of database proxying technology
Bonus Experience and Skills:
Experience in a 247 support environment
Proficient with multiple backup utilities (mydumper, MariaDB Backup, Xtrabackup, mysqldump, etc.)
Prior MariaDB, Percona, or MySQL support engineer experience
Previous experience working remotely
Proficient in one or more scripting languages (Bash, Python, Go, etc.)
Sysadmin experience (Linux, Windows, etc.)
Working knowledge of other database systems (Oracle, MS SQL Server, Postgres, RDS/Aurora, MongoDB, etc.)
Contributions to open source software in the MariaDB/MySQL ecosystem
Experience with other MariaDB products such as MaxScale, ColumnStore, Cluster/Galera, Clustrix, etc.
Proficient with virtualization software (Xen, VirtualBox, VMware, etc.)
Experience with cloud offerings
Experience with automation toolsets
Experience with containers (Kubernetes, Docker, etc)
MariaDB/MySQL monitoring software experience
MariaDB and/or MySQL certifications
Location:
Malaysia (Remote)
The ideal shift rota preferred will be Tuesday-Saturday or Sunday-Thursday.
Other flexible schedules with weekend coverage desirable.
Travel:
Flexible to travel internationally for company-related meetings
What's in it for you
Impact the world of technology by pushing the boundaries of technology and business models, working at MariaDB, plc. Be part of a game-changing organization that encourages outside-the-box thinking, values empowerment, and is truly shaping the future of the software industry. Youll be collaborating with high-caliber colleagues around the world, offering .
