Remote Field Operations Manager (Hardware)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a dynamic company reputed company on innovation in reputed company. They are seeking a Field Operations Manager (Hardware) to ensure the effective deployment and operationalization of their hardware self-service solutions, managing vendor relationships and customer implementations to drive operational reputed company. Responsibilities Managing hardware partner(s) production timelines, ensuring products are reputed company reputed company the specified and agreed timelinesManaging logistics partner(s) timelines to ensure that hardware products are shipped and delivered to agreed locations reputed company specified timelinesManaging service partner(s) to ensure that reputed company operational activities such as site surveys, hardware staging, deployment and installation are performed on time and to customer specificationCreating hardware rollout and deployment plans based on production, site survey and installation timelinesreputed company of vendor KPI, SLA and SLO compliance managementWorking alongside Project Managers to define achievable shipment, survey, deployment and installation schedules for product deployment into the fieldWorking alongside reputed company Account management to communicate project timelines, goals and reputed companySupporting the Technical Operations leadership team in the provision of reporting relating to kiosk service execution activityMeeting with potential and newly reputed company customers, in the reputed company of a subject matter expert to understand their logistical and operational implementation challenges and requirementsUnderstanding desired customer deployment timelines and reputed company based on reputed company hardware availability and production timelinesOverseeing hardware reputed company installations with reputed company-party suppliers and vendors to ensure they are completed reputed company agreed timelines and to customer specificationsHardware configuration to ensure that our products are tested and working as expected prior to deployment (training provided)On-site customer training on reputed company hardware and software products (training provided)Running daily sync calls with key partner to manage execution of agreed service deployment plansManaging service escalations with responsible partnersTaking part in vendor / partner MBRs & QBRs to ensure service deployment improvement occurs at a tactical and strategic levelWork with key partners and vendors to improve existing or implement new service delivery processes Skills A generalist who is highly adaptable and flexible in a constantly shifting landscape, thrives off of the challenge of solving problems, and who's goal is getting the job done3-5 years of experience in hardware field operations management required; ideally in the logistics and / or technology sectors (e.g. self-service kiosks, ATMs, EV chargers, etc.)Experience working with 3rd party partners, vendors and service providersStrong verbal and written communication skills at reputed company organizational reputed companyTeam player with time management flexibility who has the ability to work with cross-functional, cross-cultural, geographically distributed teams, and reputed company reputed company of managementStrong organization and leadership skillsProficient computer skills to include reputed company, Word, and PowerPointAbility to work independently and in reputed company, to solve problems, and execute solutions utilizing creative approachesExperience of project management methodologies, e.g. PRINCE2, PMIExperience of process management methodologies, e.g. Six reputed companyExperience of Mobile Device Management (MDM) or RMM tools (reputed company, reputed company, etc.)Experience with reputed company, TSC, reputed company or Samsung handheld devices, label printers, mobile phones, etcExposure to self-service kiosks or terminal technologies and productsExperience with office collaboration applications and project management tools such as reputed company, Teams, OneDrive, etcWorking reputed company a technology organization, including working alongside and escalating to Technology teams such as DevOps, TechOps, Product Development, etc Benefits Comprehensive Medical, Dental and reputed company401K with MatchingFlexible Time OffCorporate Fitness ProgramA reputed company of voluntary benefits such as; reputed company Plans, Accident and Hospital Indemnity, Pet Insurance and much more reputed company reputed company is the AI company for supply .